Privacy Policy

Last updated: November 1, 2023

This Privacy Policy outlines how Netflix Media, LLC (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit and use our website. By accessing or using our website, you consent to the practices described in this Privacy Policy. If you do not agree with our policies or practices, you should not use or access the website or provide us with any personal information.

Please note that our privacy practices are subject to the applicable laws of the regions in which we operate. Accordingly, some additional region-specific terms will only apply to individuals in those locations, or as required by applicable laws.

INFORMATION WE COLLECT:

1.1 Personal Information:

We may collect certain personal information that you provide voluntarily, such as your name, email address, and other contact information when you subscribe to our newsletter, submit a contact form, or engage with certain features of our website. We may also collect any other personal information that you voluntarily provide us.

1.2 Usage Data:

We may collect personal and non-personal information about how you interact with our website. This includes information such as your IP address, browser type, operating system, pages visited, referral URLs, and other usage data.

USE OF GOOGLE ANALYTICS:

2.1 Our website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies to help analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

2.2 Google Analytics uses this information to evaluate your use of the website compile reports on website activity for website operators, and provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf.

2.3 By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

2.4 You may refuse the use of cookies by selecting the appropriate settings in your browser. By using the website and accepting cookies, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Please refer to the currently available opt-outs for Google Analytics by visiting https://tools.google.com/dlpage/gaoptout/.

HOW WE USE YOUR INFORMATION:

3.1 We may use the personal information you provide (or that we otherwise collect) to:

  • Respond to your inquiries and provide customer support;
  • Send you newsletters, updates, and promotional materials (if you have opted-in to receive them);
  • To provide our services, including operating the website;
  • Customize and improve your experience on our website;
  • Monitor and analyze usage patterns to enhance the performance and functionality of our website;
  • For security and fraud prevention, which may include:
  • Helping maintain the safety, security, and integrity of our website, databases and other technology assets, and business;
  • Internal research; technological development and demonstration; and improving, upgrading, or enhancing our website;
  • Detecting security incidents; protecting against malicious, deceptive, fraudulent, or illegal activity; and prosecuting those responsible for that activity;
  • Investigating suspected fraud, harassment, or other violations of any law, rule, or regulation, or the policies for our website;
  •  To comply with legal obligations, which may include:
    • Compliance with legal or regulatory obligations, establishing or exercising our rights, and to defending against a legal claim;
    • Responding to law enforcement requests and as required by applicable law, court order, legal process, or governmental regulation;
    • Acting in connection with a bankruptcy proceeding or the sale, merger, or change of control of the company or the division responsible for the services with which your information is associated;
  • To support core business functions, which may include:
    • Maintaining records related to business process management, loss and fraud prevention, and to collect amounts owing to us;
    • Providing and provide and maintaining the functionality of our website, including identifying and repairing errors or problems; and
  • For any additional purposes that you specifically consent to.

SHARING YOUR INFORMATION:

4.1 We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers, partners, and affiliates who assist us in operating our website and providing services to you, as long as they agree to keep your information confidential.

4.2 We may also disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, or to protect our rights, privacy, safety, or property, or that of others.

YOUR CHOICES:

5.1 You can manage your preferences and unsubscribe from our marketing communications by following the instructions in the emails we send.

5.2 If you would like to stop or restrict the placement of cookies or flush any cookies that may already be on your computer or device, please refer to and adjust your web browser preferences. Further information on cookies is available at www.allaboutcookies.org. By deleting our cookies or disabling future cookies, you may not be able to access certain areas or features of our Properties or some of its functionality may be affected.

Note that cookie-based opt-outs must be performed on each device and browser that you wish to have opted out. For example, if you have opted out on your device browser, that opt-out will not be effective on your mobile device. Additionally, if you opt out on one of your devices, that opt out may not be effective on all of your devices. However, please be advised that cookie-based opt-outs are not effective on some mobile services.

SECURITY:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. Please understand that we cannot ensure or warrant the security of any information you transmit to us.

CROSS-BORDER DATA TRANSFERS:

If you submit personal information to us, that information may be processed in a jurisdiction where privacy laws may be less stringent than those in your country of residence. By submitting your personal information to us, you agree to the transfer, storage, and processing of such information in foreign jurisdictions including, but not limited to, the United States. Please note that personal information transferred to the United States is subject to access by law enforcement. Where applicable, we may use model clauses approved by the laws of your jurisdiction (such as Standard Contractual Clauses approved by the European Commission) for cross-border data transfers. 

CHILDREN’S PRIVACY:

Our website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under the age of 16 without parental consent, we will take steps to remove that information from our servers.

CHANGES TO THIS PRIVACY POLICY:

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the updated effective date. Please review this Privacy Policy periodically for any changes.

CONTACT US:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Email: info@geekedink.com

Phone:  866-831-1100

CALIFORNIA PRIVACY RIGHTS

The California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act of 2020, provides you with specific rights regarding your personal information. This section describes the rights that California consumers have and explains how to exercise those rights. For the purposes of this section, personal information does not include: (i) information that is lawfully made available from federal, state or local government records; (ii) de-identified or aggregated data; or (iii) information excluded from the scope of the CCPA. To be clear, these rights are granted only to the extent that you are a California consumer and we are acting as a “business” under the CCPA with respect to your personal information. The rights in this section are not intended to grant you additional rights, but only your rights under the CCPA.

Rights to Your Information

  1. Right to Know

As a California consumer, you have the right to request that we disclose certain information to you about our collection, use, disclosure or sale of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Your Rights, below), and subject to certain limitations that we describe below, we will disclose such information. You have the right to request any or all of the following:

  • The categories of personal information we collected about you.
  • The categories of sources from which the personal information is collected.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (see Data Portability Rights below).
  1. Right to Delete

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Your Rights, below), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. However, we maybe retain personal information that has been de-identified or aggregated. Furthermore, we may deny your deletion request if retaining the information is necessary for us or our service provider(s) in order to perform certain actions set forth under CCPA, such as detecting security incidents and protecting against fraudulent or illegal activity.

  • Right to Data Portability

You have the right to request a copy of personal information we have collected and maintained about you in the past 12 months. The CCPA allows you to request your information from us up to twice during a 12-month period. We will provide our response in a readily usable (and usually electronic) format.

  1. Right to Correct

You have the right to request the correction of any personal information we maintain about you.

  • Right to Opt Out of Selling or Sharing Your Personal Information

Although the CCPA provides you with the right to opt out of the sale or sharing of your personal information, we have not sold or shared your personal information within the past 12 months and, as of the date of this Privacy Policy, have no plans to sell or share your personal information.

  • Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights, including but not limited to, by:

  • Denying you goods or services.
  • Charging you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Providing you a different level or quality of goods or services.
  • Suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
  • Exercising Your Rights

To exercise the rights described above, please contact us by using the following methods:

  • Calling us at 866-831-1100
  • Emailing us at info@geekedink.com

After submitting a request, we will take steps to verify your identity in order for us to properly respond and confirm that it is not a fraudulent request. In order to verify your identity, we may ask, at a minimum, that you provide your name, email address, phone number, address, and relationship to us, so that we can seek to match this information with the information existing in our systems. When providing us this information, you represent and affirm that all information provided is true and accurate. If we are unable to verify that the consumer submitting the request is the same individual about whom we have collected personal information, we may contact you for more information, or we may not be able to meet your request.

Only you, or an agent legally authorized to act on your behalf, may make a verifiable request related to your personal information. If you are making a request as the authorized agent of a California consumer, we will ask you also submit reliable proof that you have been authorized in writing by the consumer to act on such consumer’s behalf.

We will make every effort to respond to your request within 45 days from when you contacted us. If you have a complex request, the CCPA allows us up to 90 days to respond. We will still contact you within 45 days from when you contacted us to let you know we need more time to respond.

Notice of Financial Incentive

We may offer you financial incentives, including discounts, coupons, gift cards, or other rewards, for sharing personal information through programs that we may provide from time to time (collectively, our “Programs”). For example, we may offer you free products or services or other discounts or promotional items for your participating in surveys, sweepstakes, and promotions, for making reviews of our products and services, as part of invitations to events, or in relation to other offers. When we offer our Programs to you, we believe that the value of the different pricing or services you receive exceeds the cost of providing your personal information. Your participation in these Programs is completely optional and subject to the terms provided to you at the time you sign up.

You may withdraw from participation in a Program at any time by contacting us using the designated method set forth in the applicable Program rules. Visit the terms and conditions of each Program to view full details, including how to join. You may also withdraw from or opt out of our Programs at any time by contacting us at [INSERT CONTACT METHOD]. 

VIRGINIA, COLORADO, CONNECTICUT AND UTAH PRIVACY RIGHTS

Residents of Virginia, Colorado, Connecticut and Utah (“States”) have certain rights with respect to their personal information.  These rights are established through the Virginia Consumer Data Protection Act (“VCDPA”), Colorado Privacy Act (“CPA”), the Connecticut Data Privacy Act (“CTDPA”), and the Utah Consumer Privacy Act (“UCPA”) (collectively, the “State Laws”).  The rights available to residents of these States are explained below.

The categories of personal information we process, our purposes for processing your personal information, the categories of personal information that we share with third parties, and the categories of third parties with whom we share it are set forth in the details of our Privacy Policy above.

Rights to Your Information

In addition to the rights set forth in our Privacy Policy, the State Laws provide you with the following rights, except where indicated otherwise below:

  • Right to know. You have the right to know whether we process your personal information and to access such personal information.
  • Right to data portability.You have the right to obtain a copy of your personal information that you previously provided to us or that we have obtained in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another business without hindrance, where the processing is carried out by automated means. Subject to certain exceptions, you may request such personal information free of charge once annually, except for Virginia residents, who may request such personal information up to twice annually.
  • Right to delete. Residents of Virginia, Colorado and Utah have the right to delete personal information that you have provided to us or that we have obtained about you; requests from Utah residents cover only personal information that you have provided directly to us. Please note that we may deny requests to delete if the requested deletion falls under an exception as set forth the applicable State Laws. Additionally, if you request deletion of your personal information and we have obtained such information from a third-party source, we may retain such data by keeping a record of the deletion request and the minimum data necessary to ensure that your personal information remains deleted from our records and that such retained data is not used for any other purpose, or we may opt you out of the processing of such personal information for any purpose except for those allowed under the applicable State Laws.
  • Right to opt out. Residents of Virginia, Colorado, Connecticut and Virginia have the right to opt out of the processing of the personal information for purposes of: (i) targeted advertising; (ii) the sale of personal information; or (iii) profiling that produces legal or similarly significant effects concerning you. Utah residents may opt out of the processing for the purposes described in (i) and (ii) of this paragraph.

 As of the latest date of the Privacy Policy:

  • We DO NOT process personal information for the purposes of targeted advertising;
  • We DO NOT sell your personal information in exchange for monetary consideration; and
  • We DO NOT engage in profiling decisions based on your personal information that produce legal or similarly significant effects concerning you.
  • Right to correct. Residents of Virginia, Colorado and Connecticut have the right to correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes for which we process it.
  • Right to nondiscrimination. You have the right not to receive discriminatory treatment by us for the exercise of your Virginia privacy rights. Unless permitted by applicable State Law, we will not:
    • Deny you goods or services;
    • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
    • Provide you a different level or quality of goods or services; or
    • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

How to Exercise Your Rights; Verifying Your Identity

To exercise any of your State Law privacy rights, or if you have any questions about your privacy rights, you may contact us by:

  • Emailing us at info@geekedink.com
  • Calling us at 866-831-1100

After submitting a request, we will take steps to verify your identity in order for us to properly respond and/or confirm that your request is not fraudulent. We may contact you for additional information as reasonably necessary to authenticate your request, but if we are ultimately unable to authenticate your request using reasonably commercial efforts, then we may not be able to comply with it.

Only you may make a verifiable request related to your personal information. If you are making a request as the parent or legal guardian of a known child regarding the processing of that child’s personal information, we may ask you to submit reliable proof of your identity.

Response Time; Your Right to Appeal

We will make every effort to respond to your request within 45 days from when you contacted us. If you have a complex request, the certain State Laws allow an extension of our time to respond. We will contact you within 45 days from when you contacted us to inform you of the need for additional time and the reason for such extension. We may charge you a reasonable fee to cover administrative costs if your requests are manifestly unfounded, excessive, or repetitive.

If we decline to take action on a request that you have submitted, we will inform you of our reasons for doing so. and, for Virginia, Colorado and Connecticut residents, provide instructions for how to appeal the decision. Residents of those will have the right to appeal within a reasonable period of time after you have received our decision. Within the time provided by your State Law of our receipt of your appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If we deny your appeal, we will provide you with a method for contacting the your state’s regulatory authority to submit a complaint.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.